Behind the Scenes

Our commitment to exceeding our customers’ needs has endured for over 60 years.

Behind the Scenes

Our commitment to exceeding our customers’ needs has endured for over 60 years.

Behind the Scenes

Our commitment to exceeding our customers’ needs has endured for over 60 years.

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Service Guarantee, Safety, Quality

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Our Team

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FAQs

A Look Inside Chinook

When Chinook Industrial was founded 60 years ago, our commitment was to establish new, distinctive standards for the markets we supply. Our commitment to these standards continues to define us today. Chinook manufactures, sells and services component parts for industrial and marine engines and compressors. Our expertise and product lines cover all engine and compressor needs – from manufacture and supply to component overhaul, re-manufacturing and service. We sell material and equipment relating to industries including gas processing and refining, pulp and paper, mining, marine, and electrical generation.

Chinook is Canadian owned and operated. Our Calgary sales, manufacturing and warehouse facility offers a diversified range of products and services with attention to excellence and quality that is unmatched in the industry.

Five Star Products is ISO 9001:2015 Certified. Our preferred vendors are also ISO Certified.

At Chinook, we are not satisfied to simply sell a product. Our philosophy is foundational. We strive to sell the finest products available for any given application, always standing by our quality, workmanship and integrity. These values guide each and every member of the Chinook team.

You can depend on Chinook for reliable, quality products and service—on time, every time. This symbol identifies genuine Chinook products, professionally engineered and manufactured in Canada to meet the rigorous standards of our Quality Assurance Program.

ITW Performance Polymers

Certificate of Conformance: #939450ISO 9001: 2015 Quality System

Only the Best

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Satisfaction Guaranteed

In offering more choices and more solutions, we go above and beyond. We won’t leave until your job is done. Right.

5

Quality

As a part of our Quality Assurance Program all compressor valves that pass through our facility are individually serialized for tracking. These can be made available for your on-site records or can be accessed in the future to allow for maintenance review.
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Safety

Our team are leaders in industry safety compliance. Our team maintains standard industry certifications and we pride ourselves on our industry-leading safety performance. We are committed to working within ours and our customers’ safety programs.

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Our Team

Our team is proud of our Certificate of Recognition, having continuously held it since 2002, through our Certifying Partner, Manufacturers’ Health and Safety Program and the Partners in Injury Reduction Program.
Mr Compressor Valve Logo
Mr Compressor Valve Logo

Our Support Team

Bill Bracko

Bill Bracko

President

Customer Service, Sales

Chockfast Certified Technician

T: (403) 253-8291 ext. 224
C: (403) 816-8008
E: bill.bracko@chinook.ca

Jordan Tailfeathers

Jordan Tailfeathers

Journeyman Parts Technician, RSE

Customer Service, Sales/Purchasing

Chockfast Certified Technician

T: (403) 253-8291 ext. 222
C: (403) 607-6436
E: jordan@chinook.ca

Peggy Morris

Peggy Morris

CPHR

Human Resources/Safety Mgt./Office Manager

T: (403) 253-8291 ext. 221
E: pmorris@chinook.ca

Sheila Wood

Sheila Wood

Accounting

T: (403) 253-8291 ext. 226
E: accounting@chinook.ca

Jason Bierbach

Jason Bierbach

C.Tech.

Technical Sales Representative

Chockfast Certified Technician

C: (403) 869-7160
E: jason.bierbach@chinook.ca

Fred Helfmann

Fred Helfmann

Journeyman Machinist, RSE, Blue Seal

Technical Sales Representative

Chockfast Certified Technician

C: (403) 874-8139
E: fhelfmann@chinook.ca

Cam Berard

Cam Berard

Technical Sales Representative

Journeyman Millwright, RSE

Chockfast Certified Technician

C: (403) 999-3406
E: cberard@chinook.ca

Don McDonald

Don McDonald

Journeyman Heavy Duty Mechanic, RSE

Technical Sales Representative

C: (780) 719-1287
E: dmcdonald@chinook.ca

Mike Hollingsworth

Mike Hollingsworth

Journeyman Millwright, RSE

Field Services Supervisor

Chockfast Certified Technician

C: (403) 818-7277
E: mikeh@chinook.ca

Joe Rock

Joe Rock

Field Services Representative

Journeyman Millwright

Chockfast Certified Technician

C: (403) 826-9442
E: jrock@chinook.ca

James Highgate

James Highgate

Machine Shop Supervisor

C: (403) 830-0959
E: jhighgate@chinook.ca

Gervais Parent

Gervais Parent

Journeyman Machinist, RSE

E: gparent@chinook.ca

Blaiden Hughes

Blaiden Hughes

Millwright

E: bhughes@chinook.ca

You’ve Got Questions–
We’ve Got Answers

Frequently Asked Questions from our customers:

Hidden
Do you have what I need in stock?

Chinook maintains a robust stocking level in our Calgary warehouse that allows for same-day shipping, and we provide an efficient ordering service to meet your needs.

If not in-stock, what is the typical delivery timeframe?
You can expect a 1-2 week timeframe on receipt of order from our supply partners.
Do you have fully equipped service trucks?

Yes – Chinook provides fully-equipped service trucks with all tools, equipment and parts cribs that allow us to provide complete on-site installation and repair capacity.

Can you arrange delivery to a site?

Yes – Chinook maintains connections with many trucking companies, and are able to arrange LTL, Full Truck Load or Hot Shot deliveries to meet emergency parts needs.

Do you take returns?
Yes – Note that larger returns may involve a restocking charge.
Do you accept credit card payments?
Yes – Note that charges over $2,500 will include a service charge.
Can I talk with a Chinook representative?
Yes! You’ll find our direct contact information above.